Privacy Policy – Jules Bailey DJ

Last Updated: August 13, 2025

Jules Bailey DJ (“we,” “us,” or “our”) operates the website www.julesbaileydj.co.uk and its associated customer portal (collectively, the “Services”). We are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our Services, including when you make payments or provide client details.

1. Data Controller

Jules Bailey DJ is the data controller responsible for your personal data. You can contact us at:

Email: jules@julesbaileydj.co.uk
Address: 20 St Peters Rise, Sandbach, Cheshire, United Kingdom

2. Personal Data We Collect

We collect the following types of personal data:

Identity and Contact Information: Name, email address, phone number, and postal address provided when you book our services, contact us, or register on the customer portal.
Event Details: Information about your event, such as date, location, and preferences, to provide tailored DJ services.
Payment Information: Billing details and payment data (e.g., credit/debit card details or bank account information) processed through our secure payment gateway.
Technical Data: IP address, browser type, device information, and usage data collected automatically when you submit from the contact form or use the customer portal.
Marketing and Communication Preferences: Your preferences for receiving marketing communications or newsletters.
Correspondence Data: Any information you provide when communicating with us (e.g., via email, phone, or contact forms).

We do not collect special categories of personal data (e.g., racial or ethnic origins, health, or political opinions) unless explicitly provided by you for specific event-related purposes (e.g., music preferences reflecting cultural background).

3. How We Collect Your Data

We collect personal data through:

Direct Interactions: When you book services, register on the customer portal, submit forms, or contact us.
Automated Technologies: Cookies, server logs, and similar technologies collect technical data when you visit our website or portal. See our Cookie Policy for details.
Third Parties: Payment processors (e.g., Stripe or PayPal) provide us with transaction details when you make payments.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

Contractual Necessity (Article 6(1)(b)): To fulfill bookings, provide DJ services, process payments, and manage your customer portal account.
Consent (Article 6(1)(a)): For marketing communications, such as newsletters, where you have explicitly opted in.
Legitimate Interests (Article 6(1)(f)): To improve our Services, analyze website usage, and ensure the security of our systems, provided your rights are not overridden.
Legal Obligation (Article 6(1)(c)): To comply with tax, accounting, or other legal requirements.

5. How We Use Your Data

We use your personal data to:

Provide and manage DJ services, including event planning and coordination.
Process payments and issue invoices or refunds.
Communicate with you about bookings, events, or inquiries.
Send marketing communications (with your consent).
Analyze and improve our website, customer portal, and Services.
Ensure the security of our systems and prevent fraud.
Comply with legal and regulatory obligations.

6. Sharing Your Data

We may share your personal data with:

Service Providers: Third-party providers, such as payment processors (e.g., Stripe, PayPal), hosting services, or IT support, who act as data processors under GDPR-compliant agreements.
Event Partners: With your consent, we may share limited event details with venues or other suppliers to coordinate services.
Legal Authorities: If required by law or to protect our legal rights.

We do not sell or share your personal data for marketing purposes with third parties without your explicit consent.

7. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs) approved by the European Commission.
Transfers to countries with an adequacy decision by the EU.

Our payment processors and hosting providers may operate outside the EEA. We ensure they comply with GDPR requirements.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of payment details and sensitive data.
Secure servers and access controls.
Regular security assessments and updates.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

Booking and Event Data: Retained for 6 years to comply with tax and accounting obligations.
Customer Portal Data: Retained for the duration of your account or until you request deletion.
Marketing Data: Retained until you withdraw consent or opt out.
Technical Data: Retained for up to 12 months for analytics purposes.

After the retention period, we securely delete or anonymize your data.

10. Your Rights Under GDPR

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your data (subject to legal obligations).
Restriction: Request restriction of processing in certain circumstances.
Data Portability: Request your data in a structured, commonly used format.
Object: Object to processing based on legitimate interests or for direct marketing.
Withdraw Consent: Withdraw consent at any time where we rely on it for processing.

To exercise your rights, contact us at jules@julesbaileydj.co.uk. We will respond within one month, as required by GDPR.

11. Cookies

Our website and customer portal use cookies to enhance functionality and analyze usage. You can manage your cookie preferences through your browser settings or our cookie consent tool. For more details, see our Cookie Policy.

12. Third-Party Links

Our Services may contain links to third-party websites (e.g., payment processors or social media). We are not responsible for their privacy practices. Please review their privacy policies before sharing personal data.

13. Complaints

If you have concerns about our data practices, please contact us at jules@julesbaileydj.co.uk. You also have the right to lodge a complaint with a supervisory authority, such as the Information Commissioner’s Office (ICO) in the UK:

Website: www.ico.org.uk
Phone: +44 303 123 1113

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a notice on our website. The latest version will always be available at www.julesbaileydj.co.uk/privacy-policy.

15. Contact Us

For questions or to exercise your GDPR rights, contact us at:

Email: jules@julesbaileydj.co.uk
Address: 20 St Peters Rise, Sandbach, Cheshire, United Kingdom

Cookie Policy

What Are Cookies? Cookies are small text files stored on your device when you visit our website or customer portal. They help us provide a better user experience and analyze site performance.

Types of Cookies We Use

Essential Cookies: Necessary for the website and portal to function (e.g., session management, payment processing).
Analytics Cookies: Help us understand how visitors use our Services (e.g., Google Analytics).
Marketing Cookies: Used to deliver personalized ads or content (only with your consent).

Managing Cookies – You can disable cookies through your browser settings, but this may affect the functionality of our Services. You can also manage preferences via our cookie consent tool on the website.

Third-Party Cookies – We use third-party services like Google Analytics and payment processors, which may set their own cookies. These are subject to their respective privacy policies.

For more information, contact us at jules@julesbaileydj.co.uk.